All Star Wheelchairs vs. Kerdom: Which Electric Wheelchair Brand Is Better in 2025?
Choosing the right electric wheelchair is one of the most important mobility decisions you can make. With so many online wheelchair brands appearing in the last few years, two names shoppers often compare are All Star Wheelchairs and Kerdom.
While both brands offer foldable electric wheelchairs at competitive prices, the differences become clear in the areas that matter most: quality, support, warranty, materials, transparency, and long-term reliability.
This comparison breaks down how All Star Wheelchairs and Kerdom stack up, so you can choose the chair that will support you for years to come.

Overview at a Glance
|
Category |
All Star Wheelchairs |
Kerdom |
|
Company Transparency |
Clear U.S. support, published phone number, visible brand presence |
Limited company background, unclear contact details |
|
Warranty |
5-Year Manufacturing Warranty |
Warranty terms vary / unclear |
|
Customer Support |
U.S.-based phone support + email |
Primarily email; response time varies |
|
Repair Network |
National service via WSR (450+ technicians) |
No published U.S. repair network |
|
Return Policy |
Transparent, customer-friendly |
Policies may include restrictions/fine print |
|
Product Materials |
Premium materials, verified specs |
Weight, materials, and battery claims may vary |
|
Testing & Certifications |
Clear safety and travel documentation |
Limited publicly available testing info |
1. Brand Trust & Transparency
All Star Wheelchairs
All Star Wheelchairs operates like a true mobility provider.
You’ll find:
-
a real U.S. phone number
-
transparent policies
-
real staff
-
and a consistent brand identity
Customers can verify exactly who they’re buying from.
Kerdom
Kerdom offers several mobility products online, but customers may notice:
-
limited company background
-
minimal transparency about ownership
-
few details about manufacturing
-
and limited publicly visible service information.
This doesn’t make the brand illegitimate, but it DOES make due diligence more important.

2. Build Quality & Materials
All Star Wheelchairs
All Star models emphasize durability, including:
-
aircraft-grade aluminum frames and real carbon fiber
-
premium components
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sealed and certified batteries
-
High quality joystick controllers
-
reinforced welding
-
and verified weight and usage ratings
Each model undergoes quality checks before shipping.
Kerdom
Kerdom wheelchairs tend to focus on affordability, but buyers have reported variations in:
-
material thickness,
-
folding stability,
-
range performance,
-
and overall consistency across models.
Specs can vary depending on the supplier or batch, which makes performance harder to predict long-term.

3. Warranty & Repairs
All Star Wheelchairs
One of All Star’s strongest advantages is its 5-Year Warranty, one of the best in the industry.
In addition, All Star partners with WSR (Wheelchair & Scooter Repairâ„¢), providing:
-
nationwide repair techs
-
certified diagnostics
-
and in-home service options.
Kerdom
Kerdom’s warranty information is less detailed and varies by listing.
Most importantly, Kerdom does not publicly list a U.S.-based repair network, which can make long-term service difficult if something goes wrong.

4. Return Policy & Customer Support
All Star Wheelchairs
A real mobility brand must stand behind its policies. All Star offers:
-
clear return terms
-
responsive customer service
-
phone + email support
-
and guidance for selecting the right model.
Customers consistently report strong communication.
Kerdom
Kerdom’s return process may include:
-
email-only communication
-
restocking fees
-
or shipping back to certain facilities depending on the listing.
Reviews across the web show mixed experiences, especially regarding post-purchase support.

5. Testing, Safety, and Certifications
All Star Wheelchairs
Offers documented safety information including:
-
airline battery documentation
-
UL/CE certified components
-
real-world usage videos.
This ensures compliance for travel, daily use, and long-term reliability.
Kerdom
Kerdom provides specifications online, but there is limited publicly available information about safety testing, certifications, or airline compliance documentation.
For mobility equipment, safety transparency is critical, and lack of documentation can be a concern for travelers or heavier-use customers.

6. Real Videos, Demonstrations & Customer Proof
All Star Wheelchairs
All Star maintains a large library of:
-
real customer videos
-
folding demonstrations
-
terrain tests
-
feature walkthroughs
-
and wheelchair comparison guides.
Kerdom
Kerdom’s product listings include limited video content, often reused across multiple models. This can make it harder for customers to visualize real-world performance.

7. Customer Reviews & Industry Reputation
All Star Wheelchairs
With growing national exposure, All Star is known for:
-
high-quality products,
-
responsive service,
-
and a transparent shopping experience.
Many reviewers specifically highlight strong communication and dependable warranty support.
Kerdom
Kerdom reviews online are mixed. Some customers report good experiences, while others mention challenges with:
-
communication,
-
returns,
-
or product longevity.
The pattern may not indicate a scam, but it does raise concerns for shoppers seeking long-term reliability.

Final Verdict: Which Brand is the Better Choice?
While both All Star Wheelchairs and Kerdom offer mobility solutions, the difference in transparency, warranty coverage, service availability, and build quality makes All Star Wheelchairs the safer and more dependable choice for most customers.
Choose All Star Wheelchairs if you want:
✔ Transparent warranty
✔ Real U.S. support
✔ Reliable long-term service
✔ Premium build quality
✔ Honest specifications
✔ Airline-approved documentation
✔ Nationwide repair technicians
Choose Kerdom only if:
You are comfortable with a lower price point, uncertain support availability, and limited published testing or verification.
Your Mobility Deserves a Trusted Partner
Mobility is personal. Your wheelchair should come from a company that is committed to:
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safety
-
reliability
-
honest specifications
-
and real support when you need it.
That’s why thousands of customers choose All Star Wheelchairs as their trusted mobility partner.Â
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